Here’s how it works:
Sit down with our design team
Arrange for your free consultation to discuss choosing one of our designs, modifying one of our designs or designing your own home from scratch. Bring as much detail as you can so your sales consultant can provide you with their suggestions based around the design you are after.
Discuss your project scope
We understand that every client has different design requirements. So before we can provide you with an accurate quote, it’s important that we know exactly what you’re after. The items that will assist in making the process informative and accurate, Land size, Terrain and location, finishes internally and externally.
Plans to provide an accurate quote
Our sales consultants have an internal design team available to not only assist with design possibilities, but they can also draw up concept plans for your new dream home, so a detailed quote can be provided. We also welcome you providing your own plans to quote on as well.
We’ll come back to you with a final quote
Based on your design requirements, our team will assess all possibilities and present you with a competitively priced quote, which is fixed for 30 days.
We wait for any final design tweaks from you
If there’s something you're not sure of, or changed your mind on, that’s not problem. We can happily amend your design and supply amended concept plans, which align with your new specifications.
We dot the i’s and cross the t's
Once you have finalised your design and agree on the quote, we start putting together a final contract for signing. Once we have received your deposit, we will prepare Working Drawings along with a range of other documentation and specifications for lodgement with your local council.
We can also advise you on the approval process
To keep the process running smoothly, we can, if needs be, help you obtain the necessary council approvals to start construction. Once you have approval, we will liaise with you, or your preferred builder to finalise the delivery schedule.
We won’t let Perfect get in the way of Better
We have a dedicated Customer Service Team that will be in touch after you have elected Kitome your new home provider. This team will be your eyes and ears for the entire journey and the only question that is deemed silly to them, is the one not asked. They will walk you through the “What comes next process” for all of your deliveries, and will be regularly asking for feedback so we can make a great experience even better. We encourage you to speak to them for everything big and small, and if they don't have the answer they will find someone that does.
